L1 Support Engineer Jobs Opening in Client of Freshersworld at Itanagar
.jpg){kind=logo}
Job Description
L1 Support Engineer
- Provide support to internal / external customers while adhering to the set SLA parameters.
- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
- Perform initial troubleshooting, do analysis, test service flows to resolve customerâs concerns
- Collaborate / coordinate with backend teams in identifying / resolving customer issues.
- Capture and document all queries / concerns via the ticketing tool / email/ calls.
- Responding to customers via various communication channels and to provide timely revert / updates / notifications.
- Share periodic updates and feed backs on regular basis.
- Maintain regular tracker(s) and publish reports to all stakeholders.
- Ensure 100% adherence to teamâs and organizational processes.
- Time Management
- Ticket management
- Customer response and engagement
- Cross-functional communication and coordination
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2765449
Job Category Core Technical , BSc/BCA/BBM
Locality Address
State Arunachal Pradesh
Country India
About Company
Client of Freshersworld
Similar Jobs
Mechanical Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar 
Freshers 
Salary not disclosed 
BE/B.Tech, ME/M.Tech
Posted: 2 days ago
Apply Now
Mechanical Design Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 3 days ago
Apply Now
Graduate Trainee Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 8 days ago
Apply Now
Structural Design Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 9 days ago
Apply Now
Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 10 days ago
Apply Now
Electronic Design Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 10 days ago
Apply Now
Quality Assurance Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 19 days ago
Apply Now
Welding Quality Engineer jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
Diploma, BE/B.Tech
Posted: 1 months ago
Apply Now
Project Engineer jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Computer Hardware Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 5 days ago
Apply Now
Software Quality Engineer jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 7 days ago
Apply Now
Associate Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 9 days ago
Apply Now
Industrial Engineer jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 13 days ago
Apply Now
Engineer-PDCAD jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 17 days ago
Apply Now
Junior Industrial Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 29 days ago
Apply Now
Mechanical Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Posted: 1 months ago
Apply Now
Mechanical Design Engineer jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 2 months ago
Apply Now
Automation Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 days ago
Apply Now
Engineer-Industrial jobs in Client of Freshersworld at Itanagar
Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech
Posted: 6 days ago
Apply Now
Engineer jobs in A Client of Freshersworld at Itanagar
A Client of Freshersworld
Itanagar
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 6 days ago
Apply Now
Jobs By Location
Noida
Chennai
Ahmedabad
Pune
Gurgaon
Mumbai
Delhi
Kolkata
Bangalore
Hyderabad
Others also searched for
