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L1 Support Engineer Jobs Opening in Client of Freshersworld at Nanded

L1 Support Engineer
Client of Freshersworld
0 Years
Not disclosed
L1 Support Engineer Jobs Opening in Client of Freshersworld at Nanded
Last Date 23 Sep 2022
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Client of Freshersworld - Job Details

Date of posting: 25 Jul 22
L1 Support Engineer
  • Provide support to internal / external customers while adhering to the set SLA parameters.
  • Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
  • Perform initial troubleshooting, do analysis, test service flows to resolve customer’s concerns
  • Collaborate / coordinate with backend teams in identifying / resolving customerissues.
  • Capture and document all queries / concerns via the ticketing tool / email/ calls.
  • Responding to customers via various communication channels and to provide timely revert / updates / notifications.
  • Share periodic updates and feedbacks on regular basis.
  • Maintain regular tracker(s) and publish reports to all stakeholders.
  • Ensure 100% adherence to team’s and organizational processes.
  • Time Management
  • Ticket management
  • Customer response and engagement
  • Cross-functional communication and coordination

More information about this L1 Support Engineer Job

Please go through the below FAQs to get all answers related to the given L1 Support Engineer job

  1. What are the job requirements to apply for this L1 Support Engineer job position?
    • Ans: A candidate must have a minimum of fresher as an L1 Support Engineer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This L1 Support Engineer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the L1 Support Engineer position?
    • Ans: There are immediate 1 job openings for L1 Support Engineer in our Organisation.

  6. Who is eligible to apply for this L1 Support Engineer job?
    • Ans: The mentioned job is open to both Male and Female candidates.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers
Country : India

About Client of Freshersworld

Client of Freshersworld
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Client of Freshersworld recruiting L1 Support Engineer candidates nearby Nanded.Client of Freshersworld vacancies for L1 Support Engineer is recruited through Written-test, Face to Face Interview etc.
Client of Freshersworld Company recruits a lot of candidates every year based on the skills . The candidates with BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Engineer (Core, Non-IT) job field. The candidates nearby Nanded can apply for L1 Support Engineer position in Client of Freshersworld. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Client of Freshersworld recruitment, candidates are mostly chosen for the department of Engineer (Core, Non-IT) . To learn more about the current jobs and other details, it is better to go through official site of Client of Freshersworld and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Client of Freshersworld and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Client of Freshersworld and near your city and get a secured career.