L1 Support Engineer Jobs Opening in Client of Freshersworld at Navi Mumbai
.jpg){kind=logo}
L1 Support Engineer
Client of Freshersworld
Please Wait... ![animated wait]()
Posted: 03 Oct 25
Job Description
L1 Support Engineer
- Provide support to internal / external customers while adhering to the set SLA parameters.
- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
- Perform initial troubleshooting, do analysis, test service flows to resolve customerâs concerns
- Collaborate / coordinate with backend teams in identifying / resolving customerissues.
- Capture and document all queries / concerns via the ticketing tool / email/ calls.
- Responding to customers via various communication channels and to provide timely revert / updates / notifications.
- Share periodic updates and feedbacks on regular basis.
- Maintain regular tracker(s) and publish reports to all stakeholders.
- Ensure 100% adherence to teamâs and organizational processes.
- Time Management
- Ticket management
- Customer response and engagement
- Cross-functional communication and coordination
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2765442
Job Category Core Technical , BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Client of Freshersworld
Similar Jobs
Mechanical Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai 
Freshers 
Salary not disclosed 
BE/B.Tech, ME/M.Tech
Posted: 1 days ago
Apply Now
Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 5 days ago
Apply Now
Full Stack Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 7 days ago
Apply Now
Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 9 days ago
Apply Now
Junior VLSI Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 22 days ago
Apply Now
Production Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Aerospace Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech, MCA, ME/M.Tech
Posted: 1 months ago
Apply Now
Biomedical Engineer jobs in Client of Freshersworld at Navi Mumbai
Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Mechanical Design Engineer jobs in Client of Freshersworld at Navi Mumbai
Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 2 months ago
Apply Now
System Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
0.6 to 1 Years
Salary not disclosed
BE/B.Tech, BSc
Posted: 14 hours ago
Apply Now
DevOps Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 5 days ago
Apply Now
Senior Software Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
3+ Years
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 7 days ago
Apply Now
Automobile Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 9 days ago
Apply Now
Associate Software Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech
Posted: 12 days ago
Apply Now
Electronics Design Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 18 days ago
Apply Now
Electrical Design Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 21 days ago
Apply Now
Automation Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech
Posted: 27 days ago
Apply Now
Aerospace Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech, MCA, ME/M.Tech
Posted: 1 months ago
Apply Now
Senior Engineer jobs in Superb Group at Navi Mumbai
Superb Group
Navi Mumbai
3+ Years
Salary not disclosed
BE/B.Tech(Civil Engineering)
Posted: 1 months ago
Apply Now
Electronic Engineer jobs in A Client of Freshersworld at Navi Mumbai
A Client of Freshersworld
Navi Mumbai
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Jobs By Location
Hyderabad
Mumbai
Ahmedabad
Gurgaon
Chennai
Kolkata
Pune
Bangalore
Noida
Delhi
Others also searched for
