L1 Support Engineer Jobs Opening in Client of Freshersworld at Salem
.jpg){kind=logo}
Job Description
L1 Support Engineer
- Provide support to internal / external customers while adhering to the set SLA parameters.
- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
- Perform initial troubleshooting, do analysis, test service flows to resolve customerâs concerns
- Collaborate / coordinate with backend teams in identifying / resolving customerissues.
- Capture and document all queries / concerns via the ticketing tool / email/ calls.
- Responding to customers via various communication channels and to provide timely revert / updates / notifications.
- Share periodic updates and feedbacks on regular basis.
- Maintain regular tracker(s) and publish reports to all stakeholders.
- Ensure 100% adherence to teamâs and organizational processes.
- Time Management
- Ticket management
- Customer response and engagement
- Cross-functional communication and coordination
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2782381
Job Category Core Technical , BSc/BCA/BBM
Locality Address
State Tamil Nadu
Country India
About Company
Client of Freshersworld
Similar Jobs
Electrical Maintenance Engineer jobs in A client of Freshersworld at Salem
A client of Freshersworld
Salem 
Freshers 
Salary not disclosed 
BE/B.Tech
Posted: 9 days ago
Apply Now
Automation Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 14 days ago
Apply Now
Project Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 14 days ago
Apply Now
Electronic Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 18 days ago
Apply Now
Project Site Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 23 days ago
Apply Now
Junior DevOps Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 27 days ago
Apply Now
QA Testing Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech
Posted: 29 days ago
Apply Now
Computer Hardware Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Technical Support Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Biomedical Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Associate Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Electro-Mechanical Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Full Stack Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Founding Engineer-Fullstack jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Techno-Economic Evaluations Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Support Engineer jobs in A Client of Freshersworld at Salem
A Client of Freshersworld
Salem
2 Years
Salary not disclosed
BE/B.Tech
Posted: 10 days ago
Apply Now
Pumps Design Engineer jobs in Client of Freshersworld at Salem
Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech
Posted: 10 days ago
Apply Now
Human Machine Interface Engineer jobs in A client of Freshersworld at Salem
A client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech
Posted: 11 days ago
Apply Now
Junior Engineer jobs in A client of Freshersworld at Salem
A client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech
Posted: 13 days ago
Apply Now
Laptop support Engineer jobs in Client of Freshersworld at Salem
Client of Freshersworld
Salem
Freshers
Salary not disclosed
BE/B.Tech
Posted: 14 days ago
Apply Now
Jobs By Location
Pune
Chennai
Kolkata
Delhi
Bangalore
Ahmedabad
Mumbai
Hyderabad
Noida
Gurgaon
Others also searched for
