L1 Support Engineer Jobs Opening in Client of Freshersworld at Vellore
.jpg){kind=logo}
Job Description
L1 Support Engineer
- Provide support to internal / external customers while adhering to the set SLA parameters.
- Facilitate calls with customers to explain/resolve/address the issues raised to technical support team
- Perform initial troubleshooting, do analysis, test service flows to resolve customerâs concerns
- Collaborate / coordinate with backend teams in identifying / resolving customerissues.
- Capture and document all queries / concerns via the ticketing tool / email/ calls.
- Responding to customers via various communication channels and to provide timely revert / updates / notifications.
- Share periodic updates and feedbacks on regular basis.
- Maintain regular tracker(s) and publish reports to all stakeholders.
- Ensure 100% adherence to teamâs and organizational processes.
- Time Management
- Ticket management
- Customer response and engagement
- Cross-functional communication and coordination
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2864206
Job Category Core Technical , BSc/BCA/BBM
Locality Address
State Tamil Nadu
Country India
About Company
Client of Freshersworld
Similar Jobs
Mechanical Engineer jobs in Freshersworldcom at Vellore
Freshersworldcom
Vellore 
Freshers 
Salary not disclosed 
BE/B.Tech(Mechanical Engineering)
Posted: 1 days ago
Apply Now
Mechanical Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 19 days ago
Apply Now
Devops Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 28 days ago
Apply Now
Mechanical Design Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Project Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Associate Software Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in Client of teamlease private limited at Vellore
Client of teamlease private limited
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Mechanical Design Engineer jobs in Client of Freshersworld at Vellore
Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in Client of Freshersworld at Vellore
Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech(Mechanical Engineering)
Posted: 16 days ago
Apply Now
Linux Server Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 28 days ago
Apply Now
Assistant Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in Client of teamlease private limited at Vellore
Client of teamlease private limited
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Automation Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 22 days ago
Apply Now
Production Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Mechanical Engineer jobs in Client of teamlease private limited at Vellore
Client of teamlease private limited
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
System Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, ME/M.Tech
Posted: 20 days ago
Apply Now
Support Engineer jobs in A Client of Freshersworld at Vellore
A Client of Freshersworld
Vellore
2 Years
Salary not disclosed
BE/B.Tech
Posted: 29 days ago
Apply Now
Mechanical Engineer jobs in Client of teamlease private limited at Vellore
Client of teamlease private limited
Vellore
Freshers
Salary not disclosed
BE/B.Tech
Posted: 1 months ago
Apply Now
Trainee Software Engineer jobs in Client of Freshersworld at Vellore
Client of Freshersworld
Vellore
Freshers
Salary not disclosed
BE/B.Tech, BSc, MCA, MSc
Posted: 1 months ago
Apply Now
Jobs By Location
Delhi
Ahmedabad
Bangalore
Hyderabad
Noida
Mumbai
Chennai
Kolkata
Gurgaon
Pune
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
