Lady Travel Counselor Jobs Opening in SkySketch India at Esplanade, Salt Lake, Kolkata

Lady Travel Counselor

SkySketch India

0 to 0.6 Years

8000 - 9000 Monthly

Expired

Posted: 31 Jul 25

Job Description

We are looking for a Lady Travel Counselor to join our team, Sky-sketch India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to the Industry. The role offers an in-hand salary as a fresher, 9 K for the initial 6 months, and a dynamic environment with growth opportunities.

Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Required Skills & Competencies: Communication Skills:

Excellent verbal and written communication in English and local languages
Confident, polite, and customer-friendly manner
Strong telephone and email etiquette

Sales & Product Knowledge:

Knowledge of domestic and international destinations, airlines, and hotel chains
Ability to sell and cross-sell relevant products and services
Familiarity with travel trends, seasons, and regional preferences

Technology & Software Skills:

Proficient in using MS Office (Excel, Word, Outlook) and travel portals
Familiarity with GDS systems (Amadeus/Galileo) is a plus
Comfortable using CRM, email, and WhatsApp for customer follow-ups

Organizational & Interpersonal Skills:

Detail-oriented with strong organizational abilities
Multitasking and time management under pressure
Friendly, trustworthy, and approachable personality

More information about this Lady Travel Counselor Job

Please go through the below FAQs to get all answers related to the given Lady Travel Counselor job

What are the job requirements to apply for this Lady Travel Counselor job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Lady Travel Counselor

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, PG Diploma, 12th Pass (HSE), Other Graduate
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Lady Travel Counselor is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Lady Travel Counselor position?
- Ans: There are immediate 1 job openings for Lady Travel Counselor in our Organisation.