Lead Jobs in Bangalore - Flipkart
Job Description
Lead
Open Positions: 1
Skills Required: Business Intelligence, Analytics, SQL, Automation, Power BI, Python
Location: Bangalore,Karnataka
Education/Qualification: BE, MCA, MSC/BSC - Statistics
Years Of Exp: 3 to 5 Years
Role Purpose:
- Contact Centers within e-Commerce industry across regions in India are in emerging phase and is dynamic.
- With the growing scope of activities and multiplicity of business and departments involved there is a need to transfer best practices that improve productivity, service efficiency, performance management and analytics through business intelligence in C-Ops vertical of Flipkart.
- With the intent of ensuring that with standardized best in class Contact Centre Performance Management and Analytics and Business Intelligence, a team with the relevant experience and expertise is required
The primary responsibilities include:
- You will work closely with internal Flipkart Teams to identify, define, collect, and track key business metrics for products or business process.
- Pull data required to conduct business analysis, build reports, dashboards and metrics to monitor the performance.
- Work with the stakeholders to take data driven decisions.
- Troubleshooting and debugging of various BI tools to support various Contact Centre performance management and analytics and other Business needs
- Database Management of different sources and customer tagging databases to create integrated views that can be used to drive decision making
- Create and deploy KPI, analytic, and dashboard solutions including design, development, deployment, data engineering, data warehousing, and data management projects and practices.
- Working with several medium -large and complex SQL databases and SQL queries for data mining.
- Designing, developing and maintaining BI tools and other high end reports.
- Knowledge and experience shared with team members, providing assistance on any issue
Skills/Experience Required:
- Bachelor's degree in IT or related major preferred
- 5+ years BI Developer experience
- Strong knowledge of Microsoft BI technology (SSRS, SSIS, SSAS, Power BI)
- Experience building ETL processes for data warehouse and reporting platforms
- Experience building OLAP multi-dimensional and tabular cubes using MDX/DAX
- Solid understanding of relational database theory, principles and best practices
- Must be a self-starter who requires minimal supervision, with excellent problem-solving skills
- Cloud experience a plus
Job Particulars
Role others
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id717828
Job Category BSc/BCA/BBM , 1 to 3 Yr Exp
Locality Address
State Karnataka
Country India
About Company
In 2007, we started the Flipkart journey by selling books online. But now, over a decade later, our story is quite different. Today, Flipkart is India’s largest online marketplace and one of India’s leading technology powerhouses that is disrupting the way India shops online. What has got us here? The dynamic, passionate and talented folks we call Flipsters! Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 100 million. In the 10 years since it started, Flipkart has come to offer over 80 million products across 80+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle. Launched in October 2007, Flipkart is known for its path-breaking services like Cash on Delivery, No cost EMI and a 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,00,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
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