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Level -2 Support Analyst Jobs in Pune - Tata Consultancy Services Limited

Level -2 Support Analyst

Tata Consultancy Services Limited
experience-icon 0 to 3 Years
salary-icon Not disclosed
qualification-icon Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
location-icon Pune
Expired
Posted: 05 Jul 21
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Job Description

Level -2 Support Analyst Desired Experience Range5-10 years Location of Requirement Pune TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul. As a Analyst, you will capture data to translate and transform it into a processing language and build industry specific solutions based on industry needs, manage and upgrade existing applications Must-Have
  • ITSM, Splunk, Dynatrace, Scripting, Unix , Postgres or Oracle , Java , Networking concepts, strong database concepts, F5 load balancer
  • Production Support, Splunk or Dynatrace, Scripting (Unix/Linux), Oracle/PostgreSQL, JAVA, Payment Gateway application support Good-to-Have
  • Linux Administration, Apache Tomcat, Server Administration
  • Responsible for maintaining Production environment and provide Level-2 support for Payment Gateway Services application.
  • Strong knowledge of ITSM/ITIL Process, incident and problem management experience. Responsibility
  • Triaging and troubleshooting incidents perform root cause analysis post incident remediation, resolving tickets and restoring services as per the SLA.
  • Collaborate and coordinate with internal and external stakeholders during incident or outages.
  • Keep all stakeholders updated during the incident lifecycle and escalate as required as per the predefined call structures.
  • Have a strong knowledge of Payment system and/or payment application from financial/banking domain. Minimum Qualification:
  • 15 years of full-time education
  • Minimum percentile of 50% in 10th, 12th, UG & PG

    • Job Particulars

    Role it software engineer
    Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
    Who can apply Freshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment Type0
    Job Id1245195
    Job Category IT/Software , Diploma
    Locality Address
    State Maharashtra
    Country India

    About Company

    Tata Consultancy Services Limited
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