LINUX ENGINEER - L2 Jobs in Mumbai - Netmagic Solutions
LINUX ENGINEER - L2
Netmagic Solutions
Expired
Posted: 05 Nov 19
Job Description
LINUX ENGINEER - L2
3 - 8 Years
Mumbai
Primary Responsibilities:
- Carry out the advance level of troubleshooting on Linux OS and applications Responsible for guiding L1 resources technically
- Work in a 24 X 7 Environment (NOC).
- Extend technical support the Clients over email and phone.
- Good communication written and verbal.
- Responsible for the uptime of the various client projects being managed / monitored.
- Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.
- Raise and also technically update the tickets in ticketing system for all the issues handled / worked upon.
- Shift report generation on daily issues handled / escalated in the form of Daily reports.
- Work on the change request and new Installations
- Apply patches to the OS / applications or upgrade the applications as and when required, as per the approval from the respective Team Leaders.
Monitoring & Management of Backup Application
Support Mail applications
Ensure earlier resolution to the issues to meet SLA
Following up with Vendors hardware & software whenever required & resolve issues by minimizing downtimes.
Satellite knowledge must
Job Particulars
Role it software engineer
Education Any Post Graduate, Any Graduate
Who can apply Experienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id744311
Job Category IT/Software
Locality Address
State Maharashtra
Country India
About Company
NTT Ltd. is a leading global technology services company bringing together 28 brands including NTT Communications, Dimension Data, and NTT Security. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.
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