Loan Sales - Voice Process Jobs Opening in Loans at Tarnaka, Hyderabad
Loan Sales - Voice Process
Job Description
Key Responsibilities:
1. Outbound Calling & Lead Conversion
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Make outbound sales calls to prospective customers from leads provided.
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Pitch relevant loan products and services in a convincing and ethical manner.
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Understand customer needs and recommend suitable financial products.
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Follow-up with potential leads to close the deal or book appointments.
2. Inbound Call Handling
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Attend inbound calls from customers interested in loans or product information.
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Answer queries related to loan eligibility, interest rates, documentation, and repayment options.
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Convert inquiry calls into applications or lead them to the next stage in the funnel.
3. Loan Product Knowledge
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Maintain an up-to-date understanding of loan products: personal loans, business loans, top-ups, balance transfers, etc.
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Understand credit policy, eligibility norms, KYC document requirements, and disbursement process.
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Communicate clearly the terms and benefits of loan offerings (EMIs, tenure, interest rates, etc.).
4. Data Management & CRM Updates
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Maintain accurate call logs, lead records, and customer status in CRM software or spreadsheets.
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Share daily performance reports with the team leader or manager.
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Ensure data confidentiality and compliance with internal policies and regulatory norms.
5. Target Achievement
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Meet daily, weekly, and monthly sales and call targets set by the team or management.
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Participate in team meetings, performance reviews, and sales training programs.
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Work with persistence and a customer-first approach to achieve high conversion rates.
Required Skills:
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Excellent communication and interpersonal skills
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Strong selling, negotiation, and convincing ability over the phone
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Basic computer knowledge (MS Excel, CRM software, email)
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Confidence to handle objections and persuade clients politely
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Good listening skills and a patient attitude to handle customer concerns
Preferred Traits:
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Goal-oriented and self-motivated
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Able to work under pressure and tight deadlines
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Positive attitude, team player, and punctual
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Flexible with rotational shifts if required (for some call centers)
More information about this Loan Sales - Voice Process Job
Please go through the below FAQs to get all answers related to the given Loan Sales - Voice Process job
- What are the job requirements to apply for this Loan Sales - Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Loan Sales - Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Loan Sales - Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Loan Sales - Voice Process position?
- Ans: There are immediate 1 job openings for Loan Sales - Voice Process in our Organisation.
Job Particulars
About Company
Hyderabad 
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Salary not disclosed 
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10th Pass (SSC) 
