Localization Specialist Jobs in Chennai - Freshworks

Localization Specialist
Last Date 16 Dec 2020
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Freshworks - Job Details

Date of posting: 17 Oct 20

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment. Headquartered in San Mateo, USA, Freshworks 2,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France, and Germany. The company counts over 220,000 businesses in its customer-for-life community around the world, including Honda, Bridgestone, Hugo Boss, University of Pennsylvania,, Sling TV and Cisco.

Freshworks’ suite of products that transform the way world-class organizations collaborate with customers and co-workers include Freshdesk (Omni-channel customer support),Freshservice (IT Service Desk),Freshsales (Intuitive fully-integrated CRM),Freshmarketer (Marketing Automation Suite),Freshteam (HR Management System for growing teams),Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media, including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to Work for in India, and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio, including Natural Language Processing, Chatbots, Machine Learning, Social, and Messaging Transformation.

Freshworks has raised over $400 million in the capital and is funded by Accel, CapitalG, Sequoia Capital, and Tiger Global Management. More information is available at

About The Role

Given the rapidly growing customer base that we cater to, providing products and services with linguistic excellence is of utmost importance to us. Freshworks is looking for a smart, self-driven individual to be a part of this team that continuously drives the linguistic and cultural adaptiveness to our services. You will be playing a pivotal role in managing this program that spans across various work streams and teams.

As a Localization Lead, you will be playing a pivotal role in managing the projects streams across various teams and various content verticals and you will be responsible for all elements of the localization workflow.

The job is yours if you are a highly motivated individual who works collaboratively and autonomously in a fast-paced environment.

  • Manage localization projects and requirements across internal and external vendors
  • Working cross-functionally with the stakeholders to identify critical business blockers and collaborating to solve and optimize these
  • Oversee end to end localization workflow using our translation management tools and systems
  • Identify and manage project risk through prioritization, bug management, and any other means necessary
  • Work with translation vendors and agencies across the globe to ensure work is high quality, on time and on budget
  • Grow and manage a cross-functional team of remote members to operate efficiently
  • Work with cross-functional teams to understand localization requirements, share best practices
  • Plan budget and manage translation costs
  • Constantly analyze, review and resolve any issues that affect the efficiency of our localization process
  • Project kick offs & vertical meetings with cross functional groups for planning
  • Prepare comprehensive management reports

  • 4 to 7 years experience in delivering time bound projects with cross functional stakeholders
  • Collaborative and assertive to drive successful projects in a timely manner
  • Stay objective and passionate while working under tight deadlines
  • Diligent and mindful about many job threads, priorities and dependencies
  • Provide periodic updates across all work streams and highlight areas that needs specific attention

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Job Category : Diploma,Recruitment
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Freshworks

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Freshworks recruiting Localization Specialist Experienced(0 to 3 yrs) candidates candidates nearby Chennai.Freshworks vacancies for Localization Specialist is recruited through Written-test, Face to Face Interview etc.
Freshworks Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with ME/M.Tech, M.Com, BBA/BBM, BSc, BCA, MBA/PGDM, BE/B.Tech, MS, 12th Pass (HSE), PG Diploma, MSc, Diploma, B.Com, MCA are selected to full fill the vacancies in HR / Admin job field. The candidates nearby Chennai can apply for Localization Specialist position in Freshworks. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Freshworks recruitment, candidates are mostly chosen for the department of HR / Admin . To learn more about the current jobs and other details, it is better to go through official site of Freshworks and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Freshworks and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Freshworks and near your city and get a secured career.