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Logistics Customer Service Representative Jobs in Tiruppur - SAIL INTERLINK XPRESS PVT LTD

Logistics Customer Service Representative
SAIL INTERLINK XPRESS PVT LTD
Other Graduate, Other Post Graduate, LLB, CA, CS, BSc, B.P.Ed, B.FashionTech, BFA, ICWA, B.Design, LLM, B.Arch, M Phil / Ph.D, B.Com, BA, M.Com, BBA/BBM, MA, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, B.F.Sc(Fisheries), PG Diploma, MSc, MS, BSW
0.6 to 1 Years
Not disclosed
SAIL INTERLINK XPRESS PVT LTD
Last Date 30 Jan 2022
This Job is Expired

SAIL INTERLINK XPRESS PVT LTD - Job Details

Date of posting: 01 Dec 21
Job Description Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transportation Department.

Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace shipments as required
  • Utilize Process Monitors and Workflows on daily basis
  • Ensure timely movement and delivery of freight to customers 
  • Ensure documents are timely sent to customer or broker for customs purposes
  • Ensure accurate and timely client invoicing
  • Interact with our customers in arranging their shipments, exceeding customer service expectations
  • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Ensure all customers' standard operating procedures are followed and updated
  • Overseas communications, timely responses to emails and requests (internal and external)

Qualifications
  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience or Fresher with Willingness to Learn
  • Understanding of transportation documentation and terms is a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint, Mails)
  • Fluent in English

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 1 Years)
Country : India

About SAIL INTERLINK XPRESS PVT LTD

Company Description

Global supply chain management is what we do, but at the heart of Sail Interlink Xpress you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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