Logistics Customer Service Representative Jobs in Tiruppur - SAIL INTERLINK XPRESS PVT LTD
HOT JOBLogistics Customer Service Representative
SAIL INTERLINK XPRESS PVT LTD
0.6 to 1 Years 
Not disclosed 
Expired
Posted: 01 Dec 21
Job Description
Job Description Scope of Position
Qualifications
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Transportation Department.
Major Duties and Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operating system
- Track and trace shipments as required
- Utilize Process Monitors and Workflows on daily basis
- Ensure timely movement and delivery of freight to customers
- Ensure documents are timely sent to customer or broker for customs purposes
- Ensure accurate and timely client invoicing
- Interact with our customers in arranging their shipments, exceeding customer service expectations
- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
- Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.
- Understand department process flow, constantly looking for areas of improved efficiency
- Ensure all customers' standard operating procedures are followed and updated
- Overseas communications, timely responses to emails and requests (internal and external)
Qualifications
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience or Fresher with Willingness to Learn
- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Good computer skills (Excel, Word, PowerPoint, Mails)
- Fluent in English
Job Particulars
Education LLM, B.Arch, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, CA, CS, ICWA, LLB, MS, MSc, PG Diploma, B.Design, B.FashionTech, BFA, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1360527
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Company Description
Global supply chain management is what we do, but at the heart of Sail Interlink Xpress you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
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