M Squared Software & Services (P) Ltd. Hiring Call Center Executive in Technopark, Trivandrum
Call center executive
Job Description
Job Title: Call Center Executive
Company: M Squared Software & Services (P) Ltd.
Location: Technopark, Trivandrum
Brief description :
- Call Center Executive - Night Shifts
- Handling inbound calls (from USA) and resolve queries
- To answer the customer questions properly and politely
- Resolve problems of customers by clarifying issues and escalating unresolved issues
- To handle the calls in a pressurized environment
- Anticipating the needs of the customers and work accordingly
Preferred skills:
- Male candidates preferrably with Degree / Diploma with good command over english language
- Should be willing to work in night shifts
- should be willing to join immediately
Job Particulars
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.