M Squared Software & Services (P) Ltd. Hiring Call Center Executive - Night Shifts in Technopark, Trivandrum
Call Center Executive - Night Shifts
Job Description
Job Title: Call Center Executive - Night Shifts
Company: M Squared Software & Services (P) Ltd.
Location: Technopark,Trivandrum
Desired Qualification: Degree/ Diploma holders with good command over language
Brief description :
- Handling inbound calls (Night Shift) and resolving the quires
- To answer the customer questions properly and politely and explain all the related information to the customers
- Resolve problems by clarifying issues, and escalating unresolved problems
- To handle the calls in a pressurized environment
- Anticipating the needs of the customers and work accordingly.
- Enhance organization reputation by providing world class customer service
Preferred skills:
- Should have excellent communication skills
- Should be willing to work in night shifts
Job Particulars
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.