M1 - Assistant Manager Jobs Opening in PluginLive at Thane, Mumbai, Thane
Job Description
VIRTUAL RELATIONSHIP MANAGER
Details regarding Kotak SKY Bankers Programme:
Important Note for Students
Role Summary:
More information about this M1 - Assistant Manager Job
Please go through the below FAQs to get all answers related to the given M1 - Assistant Manager job
Details regarding Kotak SKY Bankers Programme:
Important Note for Students
This is a training-led job opportunity. Only students willing to attend the training program and commit to the full training duration of 45 days should apply.
Students must complete the 45-day training program successfully to be eligible for final job placement at Kotak Mahindra Bank.
- CTC on successful completion – 3.5 LPA (Fixed)
- Education qualification: Any Graduate with minimum 50% from a recognized university
- Age: Under 25 years at the time of application
- Designation: M1 - Assistant Manager
- Assured Bonus: INR 25K on completion of Year 1 and INR 25K on completion of Year 2 respectively
- Training Program: 45 days –> 30 days virtual + 15 days physical at KMBL
- Job Location: Thane (Mumbai)
Role Summary:
- To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
- Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.
- This skill to also do sales with assigned customer based mapped to them.
- Measure of outcomes – NPS, Service Level, Service Quality and Sales.
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Complete the logs specified by the process (End-of-day target).
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process.
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
- Graduates from recognized University
- Strong English communication skills
- Flexible to work on rotational week offs
More information about this M1 - Assistant Manager Job
Please go through the below FAQs to get all answers related to the given M1 - Assistant Manager job
- What are the job requirements to apply for this M1 - Assistant Manager job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an M1 - Assistant Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This M1 - Assistant Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the M1 - Assistant Manager position?
- Ans: There are immediate 1 job openings for M1 - Assistant Manager in our Organisation.
Job Particulars
Role management trainee
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2750234
Job Category BSc/BCA/BBM , Management
SkillsSales
Locality Address Thane
State Maharashtra
Country India
About Company
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