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Manager Guest Relations Jobs in Jaipur - Blue Beds

Manager Guest Relations

Blue Beds
Expired

Posted: 15 Sep 19

Job Description

Property Manager - Guest Relations

Key responsibilities

  • Take ownership of the property with supervising housekeeping, administration, staff and guest interaction.

  • Know your guests and have a passion for independent travel and the road less travelled

  • Know your city, its cafés, bars, and restaurants, its art, its music - Give personalized recommendations to each guest to ensure a unique experience. 

  • Demonstrate a passion for delivering  outstanding customer service

  • OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF

  • Be Responsible for all cash handling whilst you are on duty

  • Correctly administer the Staff roles & procedures in every shift with 100% accuracy and consistency

  • Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.

  • Curate tours and experiences for the in-house guests as well as travellers signing up for our experiences. The current list of tours includes - Tour, Food Tour, Pub Night, Hidden Gems Tour, etc.

  • Lead the Property for Networking and Sales, Working with offline partners(B2B) in growing the business

  • You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.

To be successful in the role, you need:

  • Passion for the hospitality and the youth travel market ( most Imp )

  • Fluency in English and knowledge of a second language is desirable

  • Experience working with a Property Management System (Optional)

  • Flexible in regards to timing.

  • Yearning to Deliver outstanding customer experience.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id699218
Job Category Others
Locality Address
Country India

About Company

Blue Beds is Design-led serviced accommodation for the uncompromising traveler on a budget. At Blue Beds, we felt there was a need for a Premium Hostel which would help travellers recharge by stepping back from the sensory overload of everyday Indian experiences. So, we meticulously picked out all the good bits from our own travels and built an affordable luxury stay option for travellers which is Centrally located, Clean, Secure and fully equipped with modern amenities.
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