Marketing Telecalling Executive Jobs Opening in Goldengroups at Mogappair, Chennai

Marketing Telecalling Executive
Job Description
Job Description:
We are hiring enthusiastic and confident female candidates for the position of Marketing Telecalling Executive. The ideal candidate should possess excellent communication skills in Tamil, a pleasant speaking voice, and the ability to clearly convey information to potential clients over the phone.
This role involves making outbound calls to prospective customers, explaining the company’s products or services, answering queries, and generating interest or leads. Candidates from any educational background are welcome, and no prior marketing experience is mandatory—training will be provided to the right candidate with a positive attitude and a willingness to learn.
This is a great opportunity for women who enjoy interacting with people, are looking for a stable role in marketing, and want to work in a supportive, office-based environment.
Key Responsibilities:
1. Telecalling and Lead Engagement:
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Make outbound calls to potential customers from the provided database or cold leads.
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Speak clearly and confidently in Tamil to introduce the company, its services/products, and their benefits.
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Engage with clients politely, professionally, and persuasively to generate interest.
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Answer any basic questions or doubts the client may have and provide accurate information.
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Record customer interactions and feedback accurately.
2. Client Communication and Follow-up:
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Maintain daily call logs and follow up on previous inquiries or leads.
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Send follow-up emails, WhatsApp messages, or SMS as needed to interested clients.
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Schedule appointments or demonstrations for the field sales team if required.
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Ensure timely communication and reminders for leads who have shown interest.
3. Information Delivery and Query Resolution:
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Clearly explain service features, benefits, offers, and pricing structures in a simplified manner.
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Ensure all client queries are addressed or escalated to the concerned department promptly.
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Keep up-to-date knowledge about the company’s products or services to confidently handle questions.
4. CRM and Record Maintenance:
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Update the internal customer database/CRM with correct contact details and call statuses.
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Keep track of follow-up dates and ensure timely re-engagement.
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Prepare daily or weekly call reports for management review.
5. Team Coordination and Support:
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Coordinate with the marketing and sales teams to ensure alignment on client communication.
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Share client insights or objections to help improve scripts or communication strategies.
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Participate in team meetings, training sessions, and review discussions.
Qualifications and Eligibility:
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Gender: Female candidates only
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Language: Must have excellent communication skills in Tamil (spoken). Basic English or Hindi is an added advantage.
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Education: Any qualification (10th pass, 12th pass, Diploma, Graduate – all accepted)
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Experience: Freshers and experienced candidates are both welcome
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Location: Candidates residing locally or willing to work in-office preferred
Key Skills:
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Confident and clear telephone manner
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Strong listening and communication skills in Tamil
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Ability to explain products and services in a simple and engaging way
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Basic computer knowledge (MS Excel, typing, data entry)
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Politeness, patience, and persistence when handling calls
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Time management and the ability to follow scripts or guidelines effectively
More information about this Marketing Telecalling Executive Job
Please go through the below FAQs to get all answers related to the given Marketing Telecalling Executive job
- What are the job requirements to apply for this Marketing Telecalling Executive job position?
- Ans: A candidate must have a minimum of fresher as an Marketing Telecalling Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), No Education/Schooling
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Marketing Telecalling Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Marketing Telecalling Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Marketing Telecalling Executive position?
- Ans: There are immediate 1 job openings for Marketing Telecalling Executive in our Organisation.