Medical Billing Associate Jobs Opening in IMerit Technology at Visakhapatnam-Others, Salt Lake, Visakhapatanam, Kolkata
Job Description
Job Summary
We are seeking a detail-oriented and experienced Medical Billing Associate with a strong background in BPO and international voice processes, especially U.S. healthcare or insurance clients. The primary responsibility of the role is to manage end-to-end billing functions, including charge entry, claim submission, payment posting, and follow-ups on denied or unpaid claims.
The ideal candidate should have excellent communication skills for international calling, hands-on experience in medical billing software, and an understanding of healthcare terminology, CPT/ICD coding (basic), and HIPAA compliance.
Key Responsibilities
1. Charge Entry & Claims Submission
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Review and enter patient demographics, insurance details, and billing codes (CPT/ICD/HCPCS) into the billing system.
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Accurately create and submit claims (electronic/paper) to insurance companies within set deadlines.
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Validate claims for completeness, correctness, and compliance with insurance guidelines.
2. AR (Accounts Receivable) Follow-up
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Follow up with insurance companies (via phone calls and web portals) to check the status of submitted claims.
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Analyze claim denials or rejections and take corrective actions to resolve them.
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Maintain detailed notes of follow-up calls and update claim status accordingly.
3. Payment Posting
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Post payments received from insurance companies and patients into the billing system.
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Reconcile payments against Explanation of Benefits (EOBs) and resolve any discrepancies.
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Apply adjustments, write-offs, and secondary billing when necessary.
4. Denial Management & Resolution
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Identify the root cause of denials (e.g., coding errors, eligibility issues, prior authorization) and work with internal teams to rectify them.
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Resubmit corrected claims or appeal denials as needed.
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Work within payer-specific timelines to ensure revenue recovery.
5. International Calling & Client Interaction
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Make outbound calls to insurance representatives in the U.S. to inquire about claim status or clarification.
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Handle inbound queries from clients or U.S.-based healthcare providers (if applicable).
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Communicate clearly and professionally, maintaining a high level of client service.
6. Reporting and Documentation
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Maintain daily/weekly logs of claims worked, follow-ups made, and resolutions achieved.
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Escalate unresolved issues to the Team Lead or Manager as per SOP.
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Prepare performance and productivity reports if required.
Required Skills
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Strong command over spoken and written English (neutral accent preferred)
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Proficient in international calling and email etiquette
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Familiarity with CPT, ICD-10, HCPCS codes (basic level)
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Knowledge of EOBs, insurance claim cycles, denial codes, and revenue cycle
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Excellent telephone handling, listening, and negotiation skills
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High accuracy and speed in data entry and billing tasks
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Comfortable working in night shifts and high-pressure environments
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Basic MS Office and email tools proficiency
More information about this Medical Billing Associate Job
Please go through the below FAQs to get all answers related to the given Medical Billing Associate job
- What are the job requirements to apply for this Medical Billing Associate job position?
- Ans: A candidate must have a minimum of 06 Months to 3 year experience as an Medical Billing Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Medical Billing Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Medical Billing Associate position?
- Ans: There are immediate 1 job openings for Medical Billing Associate in our Organisation.
