Medical Records Customer Support Specialist Jobs in Hyderabad - EHealth Connect Pvt. Ltd.

Medical Records Customer Support Specialist
EHealth Connect Pvt. Ltd.
Hyderabad(Tolichowki )
Other Graduate, LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW
1 to 3+ Years
EHealth Connect Pvt. Ltd.
Last Date 24 Dec 2019
This Job is Expired

EHealth Connect Pvt. Ltd. - Job Details

Date of posting: 25 Oct 19

About Medical Record Customer Support Specialist 

This position is a member of eHealth Technologies’ Operations team in a customer service aspect, plays a pivotal role in delivering critical patient medical information as requested by customers. This position plays a key role in the accomplishment of eHealth Technologies business objectives by providing their assigned regional customers exceptional value and timely information. This is an entry level position. The person will work in a dynamic, fast paced, team-oriented work environment that is guided by and upholds company core values.


Primary Responsibilities:

  • Opens and validates requests, requests information from providers via fax or phone, follows up open requests, ensures all information is received and accurate
  • Efficiently and effectively documents request progress in case management system.
  • May also undertake additional activities at the request of the customer.
  • Proactively addresses and elevates customer service issues to Regional Team Leader.
  • Adheres to established business processes, policies and regulations
  • Ensures customer requests are processed in a timely and HIPAA compliant manner maintaining appropriate documentation.
  • Appropriately prioritizes work to support team goals
  • Ensures all policies and procedures are followed appropriately with emphasis on strict adherence to HIPAA guidelines.
  • Proactively monitors request activity and takes necessary action to avert potential customer service issues.
  • Performs at a high level of quality to eliminate the potential for incorrect transfer of Patient Health Information.
  • Maintains effective communication and good relationships with all providers.




  • Any Graduate
  • 1 - 3 customer service experience, medical records experience preferred.
  • Demonstrated excellence in communication (written and verbal) with customers
  • Proficiency in all aspects of PC utilization including MS office.
  • Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity
  • Exercises good judgment and utilizes creative problem-solving skills
  • Ability to complete tasks accurately and within strict time constraints
  • Regular and reliable in person attendance is required to perform the duties of the position.
  • Work requires willingness to occasionally work a flexible schedule.
  • Willing to work in Night shifts only.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Written-test, Face to Face Interview, Group Discussion
Who can apply : Experienced (1 to 3+ Years)

About EHealth Connect Pvt. Ltd.

About eHealth

eHealth Technologies is the leading provider of clinical information services for aggregation of healthcare data and image-enabled Health Information Exchange (HIE). With customers across the country, eHealth Technologies works with prominent HIEs throughout the US and over half of the nation’s top 100 hospitals, including 16 of the top 20 US News & World Report Honor Roll Hospitals for 2018-2019. The company’s eHealth Connect® solutions enhance patient and physician satisfaction by streamlining care transitions and assuring physicians have the right information to care for their patients. eHealth Connect® Image Exchange enables HIE subscribers’ access to full diagnostic quality medical records in the context of the patient record. Visit .

This Job is Expired
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EHealth Connect Pvt. Ltd. recruiting Medical Records Customer Support Specialist Experienced(1 to 3+ Years) candidates candidates nearby Hyderabad(Tolichowki ).EHealth Connect Pvt. Ltd. vacancies for Medical Records Customer Support Specialist is recruited through Written-test, Face to Face Interview etc.
EHealth Connect Pvt. Ltd. Company recruits a lot of Experienced(1 to 3+ Years) candidates candidates every year based on the skills . The candidates with Other Graduate, LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW are selected to full fill the vacancies in Others job field. The candidates nearby Hyderabad(Tolichowki ) can apply for Medical Records Customer Support Specialist position in EHealth Connect Pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the EHealth Connect Pvt. Ltd. recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of EHealth Connect Pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of EHealth Connect Pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in EHealth Connect Pvt. Ltd. and near your city and get a secured career.