Merchnat Support Executive Job in Tejari Solutions Pvt Ltd at Hyderabad-Others, Hyderabad

Primary Responsibilities 

• Guiding various sales teams to properly submit documentations from field. 

• Communicating with operations and sales team to ensure on field problems are solved with ease. 

• Maintain field related data in various MIS formats for use by operations team.  

• Constantly keep an eye for new documentations and upload the same to bank servers for approvals/onboarding processes. 

• Activate retail points once all documentations are completed and pass on same information to sales team for activation of transactions of the retail points. 

• Create groups or communication channels for merchants to seamlessly address their issues. 

• Follow up with technical or operations team to ensure that concerns raised by retail points are solved immediately.

• Ensure that all commercial documents & agreements is in accordance with the company approval policy.