MICC Specialist Jobs Opening in Medifodil smart Pharma Solutions at Kukatpally, Hyderabad
Job Description
Department: Pharmacovigilance / Medical Information Contact Center (MICC)
Company: Medifodil Smart Pharma Solutions
About the Role
• Medifodil Smart Pharma Solutions is seeking an experienced MICC Specialist to manage Medical Information inquiries and safety-related communications across multiple channels.
• The role ensures accurate, compliant, and timely handling of Medical Information (MI), Adverse Events (AEs), Product Quality Complaints (PQCs), and Special Situations in line with global regulatory requirements.
Key Responsibilities
• Handle Medical Information inquiries from healthcare professionals, consumers, and internal stakeholders via phone, email, web, IVRS, and digital platforms.
• Provide accurate, balanced, and approved medical responses as per company SOPs.
• Identify, document, and triage Adverse Events (AEs), Serious Adverse Events (SAEs), and Special Situations within defined timelines.
• Capture and route Product Quality Complaints (PQCs) to Quality teams as per established procedures.
• Ensure complete and accurate documentation in MICC and safety databases.
• Perform follow-ups for missing information and ensure timely case closure.
• Maintain compliance with ICH, GVP, FDA, EMA guidelines, and internal SOPs.
• Support audits, inspections, and continuous process improvement initiatives.
Qualifications
• Bachelor’s degree in Pharmacy, Life Sciences, or a related discipline.
• 2+ years of relevant experience in MICC, Medical Information, or Pharmacovigilance.
• Hands-on experience with MI handling, AE intake, and PQC processes.
Skills & Competencies
• Strong verbal and written communication skills.
• High attention to detail and strong documentation abilities.
• Ability to manage multiple cases and meet strict timelines.
• Familiarity with safety/MICC systems (e.g., Argus, Veeva, CRM tools).
• Proficiency in MS Office applications.
More information about this MICC Specialist Job
Please go through the below FAQs to get all answers related to the given MICC Specialist job
Company: Medifodil Smart Pharma Solutions
About the Role
• Medifodil Smart Pharma Solutions is seeking an experienced MICC Specialist to manage Medical Information inquiries and safety-related communications across multiple channels.
• The role ensures accurate, compliant, and timely handling of Medical Information (MI), Adverse Events (AEs), Product Quality Complaints (PQCs), and Special Situations in line with global regulatory requirements.
Key Responsibilities
• Handle Medical Information inquiries from healthcare professionals, consumers, and internal stakeholders via phone, email, web, IVRS, and digital platforms.
• Provide accurate, balanced, and approved medical responses as per company SOPs.
• Identify, document, and triage Adverse Events (AEs), Serious Adverse Events (SAEs), and Special Situations within defined timelines.
• Capture and route Product Quality Complaints (PQCs) to Quality teams as per established procedures.
• Ensure complete and accurate documentation in MICC and safety databases.
• Perform follow-ups for missing information and ensure timely case closure.
• Maintain compliance with ICH, GVP, FDA, EMA guidelines, and internal SOPs.
• Support audits, inspections, and continuous process improvement initiatives.
Qualifications
• Bachelor’s degree in Pharmacy, Life Sciences, or a related discipline.
• 2+ years of relevant experience in MICC, Medical Information, or Pharmacovigilance.
• Hands-on experience with MI handling, AE intake, and PQC processes.
Skills & Competencies
• Strong verbal and written communication skills.
• High attention to detail and strong documentation abilities.
• Ability to manage multiple cases and meet strict timelines.
• Familiarity with safety/MICC systems (e.g., Argus, Veeva, CRM tools).
• Proficiency in MS Office applications.
More information about this MICC Specialist Job
Please go through the below FAQs to get all answers related to the given MICC Specialist job
- What are the job requirements to apply for this MICC Specialist job position?
- Ans: A candidate must have a minimum of 2 to 3+ year experience as an MICC Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Pharm
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This MICC Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the MICC Specialist position?
- Ans: There are immediate 1 job openings for MICC Specialist in our Organisation.
Job Particulars
Education B.Pharm
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2810985
Job Category MBA , BSc/BCA/BBM , Sales and Marketing
Locality Address Kukatpally
State
Country India
About Company
Medifodil Smart Pharma Solutions is a globally oriented Clinical Services Organisation (CSO), established by a team of seasoned professionals with extensive experience across leading Contract Research Organizations (CROs) and biopharmaceutical companies.
Rooted in scientific excellence and operational precision, Medifodil Smart Pharma Solutions is committed to delivering innovative, efficient, and compliant solutions across the clinical development continuum. Our deep domain expertise enables us to navigate complex regulatory landscapes and support our clients in accelerating the development of safe, effective, and high-quality healthcare products.
Jobs By Location
Hyderabad
Chennai
Ahmedabad
Mumbai
Delhi
Kolkata
Pune
Noida
Bangalore
Gurgaon
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
