Nesote Technologies Pvt. Ltd Hiring Customer Support Engineer in Infopark,Kochi
Customer Support Engineer
Nesote Technologies Pvt. Ltd(Infopark)
Expired
Posted: 05 Nov 16
Job Description
Job Title: Customer Support Engineer
Company: Nesote Technologies Pvt. Ltd
Location: Infopark,Kochi
Job description :
- Provide support to the clients pre sales and after sales.
- Support professionals help troubleshoot and solve software problems for customers via email, over the phone , inbuilt software chats, or even in person.
- Researching the root cause of customer problems and bringing it to the attention of the appropriate department.
- Continuous follow up on open issues and provide customers with instructional documentation, training and other resources to address customer questions and concerns.
Requirements:
- Excellent customer service and phone etiquette skills.
- Good Communication Skills.Proficient in Internet, e mail.The ability to work well in teams, prioritize tasks and juggle different tasks simultaneously.
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id245820
Job Category Others
Locality Address
State Kerala
Country India
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.
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