Netapp SAN SME Job in IBM at Bangalore

Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data.

Your Role and Responsibilities
Responsibilities

• Adopt the given technology to meet the drift of customer and business requirements.
• Root Cause Analysis preparation and meeting Service level agreement for submission.
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required.
• As a Subject matter expert provide direct technical support as needed in the planning, coordination, installation, and implementation and testing of releases, upgrades, or changes to Netapp SAN products and Switches.
• Diagnose Storage products and related product issues and follow up with root cause analysis.
• Participate in Disaster Recovery, replications, planning, Changes, Upgrades, Implementation and tests as scheduled.
• Primary on call support for Storage and associated switch products.
• Support for technical consultation and inquiries from the other IT technical teams
• Support for new product installation and evaluation as needed.
• Problem determination and resolution within expected time frame.
• Assume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems.
• Lead daily Operations meetings provided there are no P1 incidents running.
• Aid with identifying problem management trends.

Required Technical and Professional Expertise

• Minimum 6+ years of experience in Netapp storage with NAS, FAS and 7 Mode/ C Mode Products.
• Proven experience in storage Administration environment with work management, performance management and implementation.
• Experience in Disaster recovery and Replications.
• Capable of Upgrading/Installing and Migrating storage products.
• Experience in Provisioning and Replication (SnapMirror) technologies.
• Proven experience on the Netapp storage functionality and architecture.
• Basic Knowledge on the following technologies: IBM SAN, EMC SAN, HP SAN and Hitachi Storage products.

Preferred Technical and Professional Expertise

• Proficient in working with high availability environment along with alignment to process (ITIL)
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications