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Troubleshooting, Diagnosing, & Resolving day to day IT issues, User
support, Windows server support, Desktop troubleshooting.
# Network-related troubleshooting. - Good knowledge of OSI Layer, Protocol
(ARP, TCP/IP, ICMP),Ethernet 802.11, sub netting.
# Basic knowledge in switching (802.1q, STP, LACP),routing (RIP, EI GRP, OSPF,
VRRP, BGP)
# Understanding customer queries, able to analyze the issue & provide
prompt solutions
#Working knowledge of network security, intrusion detection systems, authentication mechanisms, encryption technologies, and networking protocols including SMTP, HTTP, DNS, TCP/IP, and SNMP.
Job Summary
2. Service Desk
3. Data Center Consolidation
4. DevOps Solutions
5. Cloud Migration
6. Data Science
7. Automation
8. Application Support
9. Server and Enterprise Networking Support
We have well-designed CRM in place to manage and maintain our clients and solutions in most efficient manner. Our business offering enables our clients to optimize their business and IT processes by increasing the speed and reliability of execution and decrease cost, error rates, failure to meet customer needs.
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