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Network Engineer - Fault Repair Jobs Opening in ACT Fibernet at Adyar, Ambattur, Anna Nagar, Chennai

Network Engineer - Fault Repair

ACT Fibernet
experience-icon 1 to 3+ Years
salary-icon 17900 - 25000 Monthly
qualification-icon BCA, BSc, CS
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Posted: 18 Apr 24

Job Description

JOB TITLE: Network Engineer - Fault Repair
Reporting to : Team Leader – Service Delivery
Function Name : Fault Repair

Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area

Role Description:
Key Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on the field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/troubleshooting
7. Monitor NMS through relevant applications and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level.

Work Experience
1. 1 – 5 years of work experience
2. Hands on experience in Trouble shooting of Networking and Hardware

More information about this Network Engineer - Fault Repair Job

Please go through the below FAQs to get all answers related to the given Network Engineer - Fault Repair job

  1. What are the job requirements to apply for this Network Engineer - Fault Repair job position?
    • Ans: A candidate must have a minimum of 1 to 3+ year experience as an Network Engineer - Fault Repair

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BCA, BSc, CS

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 17900 and 25000 Monthly. The Salary will depend on the interview. This Network Engineer - Fault Repair is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Network Engineer - Fault Repair is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Network Engineer - Fault Repair position?
    • Ans: There are immediate 1 job openings for Network Engineer - Fault Repair in our Organisation.

Job Particulars

Education BCA, BSc, CS
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2388703
Locality Address Adyar , Ambattur , Anna Nagar, Besant Nagar , Choolaimedu
Country India

About Company

ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education and interactive services company that creates radical social transformation, and delights and empowers customers.

Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delhi. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to nearly 2 million happy homes:

  • Fibernet (Internet over Fiber Optics)
  • Digital TV
  • HDTV
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