Network Engineer Jobs in Chennai - Atria convergence technology
Job Description
- We have the exciting opportunity for the Network Engineer Position's.
- Qualification : Any degree with minimum of 1year experience in Field Networking .
- Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that BONU’s and BONT’s (Switches) in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross-functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/ trouble shooting
- Monitor NMS through SMS/ mails and take appropriate action based on the events
- Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
- Avoid Churn of customers through better service within the SLA or Commitment
- Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level
- Location : Chennai
Job Particulars
Role it hardware engineer
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id494496
Job Category IT/Software , Diploma , Analyst / Analytics , Logistics / Transportation
Locality Address Guindy , Mylapore , T. Nagar
State Tamil Nadu
Country India
About Company
Atria Convergence Technologies Limited., branded as ACT, is an Indian telecommunications company headquartered in Bengaluru, Karnataka. ACT offers fiber to the home services under the brand name 'ACT Fibernet' and digital television services under the 'ACT Digital' brand.
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