Network Engineer Jobs in Chennai - CSS Corp Private Limited
Job Description
BGreetings from CSS Corp!!!
Hiring For L1 TAC Network Engineer
(Candidates having 1.6 years of relevant experience into Networking can apply)
Job Profile: Network Engineers- TAC
Level - L1 Engineer
Location: Ambit IT Park, Chennai
Added Advantage: CCNA Trained/Certified
Role: Permanent role
Shift: 24/7 Rotational including Night shifts
Job Description
Hiring For L1 TAC Network Engineer
(Candidates having 1.6 years of relevant experience into Networking can apply)
Job Profile: Network Engineers- TAC
Level - L1 Engineer
Location: Ambit IT Park, Chennai
Added Advantage: CCNA Trained/Certified
Role: Permanent role
Shift: 24/7 Rotational including Night shifts
Job Description
- Troubleshoot/Diagnose all Level 1/2 issues from the customers and driving satisfactory resolution of the issues.
- Troubleshoot Product, Codes and Configuration issues
- Ensure consistent customer satisfaction
- Document all communication with customers in the CRM
- Interface with international customers
- Timely handoff (escalation) of cases that require technical or political to L2/L3 TAC
- OSI layers detailed understanding of each layers function and relevant protocols that operate at each level
- TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism *MAC header structure and use of each field
- IP header structure and use of each field
- ARP how ARP works in a Layer 2 and Layer 3 communication
- Mac address table fields and how a switch uses MAC table for switching decisions
- ARP table and how a switch uses ARP table
- Routing Table fields and how a Router uses routing table for routing decisions
- DHCP protocol messages (a clear understanding of DORA process)
- DHCP operation in layer 2 and layer 3 scenarios (server & client in same VLAN or different VLAN) *Thorough understanding of Broadcast domain and Collision Domain
- Thorough understanding of Unicast, Multicast and Broadcast traffic
- Thorough understanding of Subnetting, Vlan, VTP, 802.1q, STP, Linkage
- Thorough understanding of RIP (version 1 and 2) and OSPF (link states, LSA types, area types, router types, neighbor communication)
- Difference between Routing and Routed protocols Good troubleshooting approach (from Level 1 to 7 of OSI)
Job Particulars
Role it hardware engineer
Who can apply Experienced (1.5 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1020585
Job Category IT/Software
Locality Address
State Tamil Nadu
Country India
About Company
CSS Corp Private Limited
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