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Network Engineer Jobs in Pune - Ropalsoft India Pvt Ltd

Network Engineer
Ropalsoft India Pvt Ltd
10000 - 16000 Per Month
Network Engineer Jobs in Pune - Ropalsoft India Pvt Ltd
Last Date 17 Jun 2018

Ropalsoft India Pvt Ltd - Job Details

Date of posting: 18 Apr 18
Roles:
  • Provide effective communications including written, oral and presentation
  • Troubleshoot technology faults across a broad group of technologies quickly targeting faults
  • Adapt to and learn new technologies quickly through self-study, peer and formal training
  • Create and implement operational procedures
  • Proactive/reactive monitoring using tools 
  • Worked in ticketing tools such as Freshservice / jitbit
  • Dedication to seeing work delivered accurately and within SLA timeframes
  • Work closely with teammates to ensure procedures and escalation processes are followed & communication occurs
  • Partner with other front line support teams as needed to validate issues and resolutions
  • Engage with vendors such as Telcos, hardware and software providers
Responsibilities:
  • Respond to events presented by network management tools or reported incidents using documented procedures, personal experience and direction from senior staff or leadership
  • Provide hands on support for a variety of technologies including but not limited to routers, switches, firewall & wireless
  • Create incident tickets taking ownership for tracking them through their lifecycle ensuring progression
  • Must be able to convey technical information in a manner suitable for the audiences understanding or interests
  • Participate in various bridge calls responding to requests and providing feedback on current state of the environment
  • Use the tools provided to assist with diagnosis of incidents and to proactively assist others with diagnostics
  • Open, track and follow up on cases with vendors pertaining to active incidents in the environment
  • Perform routine maintenance activities and deploy scheduled changes based on documented procedures
  • Create or modify documentation in response to new events and learning
  • Contribute to event threshold tuning efforts
  • Requests and Incidents have timely updates based on SLA metrics
  • Effectively participate in shift change functions including documentation and discussion
  • Routinely provide constructive feedback for improvement opportunities

Job Summary

Job Type : Full Time
Job Category : IT/Software
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About Ropalsoft India Pvt Ltd

BEST IT- SOFTWARE CO.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Ropalsoft India Pvt Ltd recruiting Network Engineer candidates nearby Pune.Ropalsoft India Pvt Ltd vacancies for Network Engineer is recruited through Written-test, Face to Face Interview etc.
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