Network Support Analyst Job in Tech Mahindra at Pune

Network Support Analyst

Tech Mahindra

3 Years

Not disclosed

Expired

Posted: 03 Oct 19

Job Description

Network Support Analyst

SkillSet:NOC

Total Experience:3.00 to 10.00 Years

No of Openings:20

Location:PUNE [India]

Domain:IT

Job Description:

Provide L2.5 level of Network and Service Assurance support for core to enterprise network on routing, switching protocols on Cisco and Silver Peak platform.

Troubleshooting the network and service issues while adhering to SLA/KPIs and ensure target SLA levels are met for each ticket.

Troubleshooting of SDWAN network and Service.

LAN/WAN Responsibilities including IP address management.

Ability to do the change management activities for enterprise sites, cloud sites and DC’s in provided change window Working directly with OEMs and Field Support Staff.

Have previous experience of handling network engineering activities.

Analysis for root cause determination of issues including recommendations for improvements.

Other duties as assigned by management.

Education and training of other individuals within the company.

Willing to work in a rotational shift 24x7 operation

Job Particulars

Role customer service tech support

Education Any Post Graduate, Any Graduate

Who can apply Experienced (3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id715161

Job Category 1 to 3 Yr Exp , Tech Support

Locality Address

State Maharashtra

Country India

About Company

At Tech Mahindra, we truly believe that Technology makes it possible, but it's people who make it happen. Tech Mahindra aims to create a culture where Associates have the Freedom to Explore Opportunities to Connect, Co-create and Celebrate. While we have created multiple programs to Connect Associates’ aspirations to achievements, we have also consciously fostered a culture of Co-creation by encouraging doing new things and new ways of doing things and at the same time have made Celebrating a way of life at Tech Mahindra by ensuring the seamless blending of life at work and beyond work.

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