Network Voice Admin-Lead Administrator Jobs in Bangalore - WIPRO
Network Voice Admin-Lead Administrator
WIPRO
Expired
Posted: 26 Mar 20
Job Description
Network Voice Admin-Lead Administrator
- Bengaluru
- CIS
- Experience : 5-8 YEARS
- Job Code : 1282462
Key skills required for the job are:
- Network Voice Admin-L3 (Mandatory)
- As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager.
- Responsible for Vendor Management and people management.
- Drives day to day operations and work plan allocation/management.
- Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders.
- Take corrective actions based on the customer satisfaction surveys.
- Drive service improvement programs.
- Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
- Effort estimation/reviews on need basis for new projects.
- Minimum work experience:5 - 8 Years
Job Particulars
Role it software engineer
Education Any Graduate
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id903460
Job Category IT/Software
Locality Address
State Karnataka
Country India
About Company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, aconsulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.
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