Networking Jobs Opening in Hewlett Packard Enterprise Globalsoft Private Limited at Bengaluru
FEATURED JOBNetworking
1300000 - 1700000 Yearly 
Job Description
HPN MV Engineer
Experience /Knowledge.
8+ years of demonstrated experience in Network troubleshooting including service and support on
networking products such as routers, switches, wireless controllers, firewalls etc.
Ability to isolate and solve complex technical/business problems with the ability to interact with people
(customer and internal HP) at all levels, across a geographic region. Demonstrate strong written and
verbal communication skills. Possess a strong customer focus with the ability to control elevations;
balancing the needs of the customer, the HP account team and the HPN division. Demonstrate business
judgment, decision making skills, negotiating skills, time-resource management, in-depth product
knowledge, complex problem solving, creativity, teamwork, knowledge of quality processes, political
astuteness, knowledge of HP organization, flexibility, perseverance, ability to handle multiple activities
simultaneously, sensitivity in dealing with diverse cultures and ability to learn quickly.
Technical Skills
- Core technical knowledge on Cisco networking products & any one of F5, Riverbed, Bluecoat, and
Checkpoint
- Technical knowledge and experience on network management
- The ability to clarify and analyze a technical problem and develop a solution
Essential Skills:
- Network technologies including Routing, Switching, Security and Network management
- Knowledge on BGP, OSPF, MPLS, L3VPN, MP-BGP etc
- working knowledge on Data Center technologies or Cisco ACI or Cisco Nexus Hardware
- Basic understanding of Cloud technologies like AWS, Azure, Google Cloud and SDN/SDWAN
- Knowledge of network hardware and architecture
- Basic Technical knowledge on Windows, Linux and other operating system
- Demonstrate an in depth understanding of several products in more than one functional area involving
usage, configuration, and interaction with other products.
- Affinity with hardware related support processes
Preferred:
Good understanding of Networking Technologies, Service and Support of Networking products from:
Cisco - Routing & Switching or Security and Network management
And one of the following
VMWare NSX
SDWAN
Cisco ACI
Cloud Technologies (Azure/AWS/Google)
Riverbed
F5
Bluecoat
Checkpoint
Sophistication of customer Interaction
- Demonstrates high level of technical & account management communication skills and expertise in
communicating with Customers & internal organizations.
- Adds Customer Expectation management as part of the Escalation process.
- Manages the solution process with high management attention in a complex environment.
- Ability to isolate obscure problems of unknown origin.
- Takes responsibility for delivery processes such as: End-to-End problem ownership solutions.
- Leads & develops customer relationships.
- Leads high level cross organizational customer orientated projects
Education/ Certification
BE/ B Tech
Good to have any Certifications on Network Technologies.
Candidates with certification in one of the following are preferred Riverbed, F5, Bluecoat,VMware NSX
Key Responsibilities
-Provide HP customers & Engineers troubleshooting & support in the areas of Networking and related
areas.
Specifically:
- Provide leadership in technical problem management and the resolution of all issues, working closely
with end customers and HP remote and field support staff.
- Develop action plans to investigate and resolve complex issues/problems and clearly communicate these
to engineers, customers and/or relevant managers;
- Participate in after-hours remote support rosters;
- Identify and contribute to projects to improve product support, customer satisfaction and team
efficiency;
- Be aware of, and contribute to the improvement of, team performance as measured in the team Business
