NMS E
organization.
Job Description
Good knowledge of Microwave equipment.
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Strong understanding of network protocols, hardware, and software related to telecommunications.
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Scheduling and managing action items for customer review meetings.
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Assists in the operation and Optimization of the microwave network.
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Analyze Performance of hops, and/or user requirements.
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Facilitate root cause analysis of issues to minimize impact
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Act as a technical resource/ SME throughout Project lifecycle.
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Customer appropriately informed of progress, issues and support required.
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Proactively identify areas for improvement in process and regularly assess documentation and reports for accuracy and improvement
Skills Required:
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Good working communication skills and able to handle multiple tasks as well as work independently or in a team towards resolution.
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Required excellent Customer handling skills without any escalations.
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Good analytical skills. Focus on errorless delivery & logical reasoning.
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Fast learner with ability to adapt to change quickly.
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Strong planning and organizing skills, ability to see the big picture.
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Proactive approach with can-do-attitude.
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Mentoring skills of the team members and helping to create skilled professionals for the company.