NOC ENGINEER Jobs in Chennai - Choice Technology India Pvt Ltd
Job Description
NOC engineer is responsible to
- Provisioning of the new carriers
- Monitoring the voip traffic and ensuring their proper functioning.
- Manual Routing for Client/Vendor
- Troubleshooting all the quality and technical related issues.
- Responsible to assign a trouble tickets to the carrier within the SLA.
- Resolving tickets opened by Clients and assigning tickets to the carriers within the SLA.
- Responsible for importing rates.
- Continuously working with Vendor in enhance route performance.
- Must have completed Bachelor's degree in Electronics and Communication Engineering.
- 0-2 years of experience.
- Freshers can apply.
- Experience who has working knowledge on VOIP technology will be highly preferable.
- Strong Communication and client facing skills.
- Only Male Candidates can apply.
- Ability to work through issues and be creative as regards problem solving.
- Ability to multitask across multiple projects is a must.
- Ability to work under pressure and for objectives.
- An eagerness to learn and be proactive at maintaining and developing technical skills.
- Excellent problem solving, debugging / troubleshooting skills.
- Must be dependable and flexible and willing to work both independently and as part of a team.
- Good documentation skills, both to Customers and internal colleagues/management.
- Willing to work on Rotational shifts.
Job Particulars
About Company
Choice Technologies FZC is one of the VoIP carriers of international voice traffic in the world and a leader in direct voice termination. Founded in 2007, our company is emerging voice markets all over the world with a particular focus on South Asia, East Asia, Middle-East, Latin America and Africa. The company was one of the early movers with its unaltered focus on a ‘pay as you go’ business model for both service providers and enterprise customers.
Our core vision is to offer high quality voice termination at the best possible rates and to be a organized player with highly reputed business ethics in the competitive Retail and Wholesale voice market driven by innovative products, delivered through technologically advanced systems and effective processes.
