Non voice Process Jobs in Bangalore - GfactorsOPC Pvt. Ltd.
Non voice Process
Job Description
About the job:
Selected Analyst’s day-to-day responsibilities include:
- Identify and segment text & keywords from thousands of messages into relevant categories as given in guidelines
- Interpret and tag content with respect to sentiment observed in the messages across social and web channels, without bias
- Customer segmentation based on transactional, social, behavioral and other data analysis
- Analyse text-based data (like email content and social media updates) to glean user and customer sentiment
- Produce high volumes of accurate work output every day, within guidelines
Responsibilities and Duties
- Customer segmentation based on transactional, social, behavioral and other data analysis
- Analyse text-based data (like email content and social media updates) to glean user and customer sentiment
Required Experience, Skills and Qualifications
Candidates who
- Aare available for full time, immediately
- have relevant skills and interests
- havea good level of understanding English and identifying sentiments expressed in Social media messages is a key qualifier
** Women willing to start/restart their career can also apply.
Benefits
- Decent quarterly incentive
- Flexible work hours, Informal dress code, 5 days a week.
- Job Types: Full-time, Part-time, Contract
- Salary: ₹120,000.00 to ₹300,000.00 /year
Job Particulars
About Company
Gfactors (/):
Gfactors is in the business of providing education & training services including foreign language services to corporates and educational institutions. Gfactors help it's clients understand their customers better, by analyzing the sentiments their customers share on various web scribbles and on social media.