Non-Voice Process Jobs Opening in 24-7 Intouch at Bangalore-Others, Bangalore

Non-Voice Process

24-7 Intouch

0.6 to 3+ Years

15000 - 28000 Monthly

Expired

Posted: 13 Jun 22

Non-Voice Process

Provide support and resolve technical issues via email and other electronic communications
Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue..
Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs
Leverage your experience to provide feedback to the team on how to improve our services
Drive customer communication during critical events.

6 months to 4 years of customer service experience through phone, email and chat.
Fluency in written English
Experience in the gaming/tech support (asset)
Excellent oral and/or written communication skills
Customer service experience with strong customer focus
Excellent team player with experience and passion for gaming
Strong multi-tasking skills
Strong analytical and troubleshooting skills
The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis