Officer Jobs in Chennai - Karvy Data Management
Officer
12000 - 22000 Monthly 
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Other Graduate, Other Post Graduate, Other Course 
Job Description
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Position/Location |
Customer Service / Tele Sales - Officer - Liabilities & Assets Customer Services or Sales / Chennai |
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BU/Function |
Retail Service Delivery |
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Reporting to |
Team Leader – Liabilities & Assets Customer Services or Sales |
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Responsibilities/ Job Description |
Job Purpose: |
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Ensure customer service excellence by delivering service with requisite courtesy & accuracy and adherence to service and sales compliance. |
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Job Responsibilities: |
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· Ensure Customer service excellence by displaying complete onus to the customers query/problems |
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· Delivering service with requisite Courtesy and Accuracy |
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· Nil Defects (100% adherence to product and process) |
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· Ensuring Nil Customer complaints |
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· Escalating/highlighting customer problem incidences |
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· Adherence to service and sales compliance |
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· Cross Selling/up-selling of bank products. |
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· Ensuring Process efficiency by achieving set targets of call quality |
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Qualifications, Experience & Skills: |
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Qualifications: |
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Graduate/Post Graduate from a recognized university |
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Competencies/Skill Sets required: |
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· Fresher or Experienced in customer service industry |
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· Excellent written and oral communication |
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· Passion towards service or Sales |
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· Enthusiastic and self-motivated |
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· Ability to work in a dynamic environment |
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· Good comprehension skills |
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· Team player with a positive attitude |
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· Knowledge about banking Industry will be an added advantage |
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· Open to working in shifts(including night shifts for male staff) |
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Computer skills: |
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· Conversant with MS-Office & working knowledge of contact center systems |
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Other skills: |
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· Excellent Business Communication skills. Multilingual skills will be a plus. |
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· Good numerical, analytical & problem solving skills. |
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Salary |
CTC – 14K / Month to 22K / Month |
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Requirement |
Customer Service – 100 and Telesales – 100 (Over all 200 employees) |
Job Particulars
About Company
