Officer Technical Support Jobs in Bangalore - Rivera ManpowerServices

Officer Technical Support

Rivera ManpowerServices

0 Years

288000 - 450000 Yearly

Expired

Posted: 02 May 19

Job Description

Designation: Officer Technical Support

Roles: Candidate will support Retail colleagues on their daily operational issues impacting brand, customer & colleague experience.
Candidates key responsibilities will lie around probing, triaging, dispatching the job to the right man with the right skills using EAM tool either via phone or emails.
Will ensure that stores get adequate support by establishing and managing strong relationships with key parties involved.
accountable for
Being available for my store's colleagues whenever they seek support
To Probe, Triage and Dispatch Jobs for the Stores
Allocate the right man with the right skill @ the right time
Handle Inbound / Outbound Calls within the KPIs
Chase the pending Jobs
Manage the job with High Quality
Partnering with business leads to bridge process gaps as a part of continuous improvement
Be a strong team player with a strong partnership outlook
Ability to troubleshoot, have an eye for detail and problem-solving skills

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id612142

Job Category Diploma , Tech Support

Locality Address

State Karnataka

Country India

About Company

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards

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