Online Reputation Management - ORM Intern Jobs Opening in Cloudnine Group of Hospitals at Bellandur, Bangalore
Job Description
We are looking for a passionate and driven Online Reputation Management - ORM Intern to join our Marketing(Grievance Management) Department in Bangalore.
This is a paid internship opportunity designed to provide valuable industry experience.
Job Summary:
We are seeking a proactive and digitally aware Online Reputation Management - ORM Intern to join our Marketing (Grievance Management) Department. The selected candidate will assist in monitoring, managing, and improving the brand’s online presence by responding to customer concerns and maintaining a positive brand image across digital platforms. This is an excellent opportunity for students or recent graduates interested in digital marketing, customer engagement, and online brand communication.
Key Responsibilities:
1. Online Reputation Monitoring
-
Track brand mentions, reviews, and customer feedback across platforms like Google Reviews, Facebook, Instagram, Twitter, LinkedIn, Quora, blogs, and forums.
-
Use ORM tools (or manual methods) to monitor sentiment and identify potential issues or PR risks.
2. Response and Engagement
-
Assist in drafting and posting professional, empathetic responses to negative comments, reviews, or complaints in line with brand tone and company policy.
-
Collaborate with internal teams to gather accurate information for issue resolution.
-
Escalate critical or sensitive issues to senior team members or relevant departments.
3. Grievance Handling Support
-
Work closely with the grievance redressal team to understand customer pain points and contribute to timely and appropriate responses.
-
Record and maintain logs of grievances received and actions taken via spreadsheets or CRM tools.
-
Help in analyzing recurring complaints and suggesting improvements to the customer experience.
4. Reporting and Documentation
-
Assist in generating weekly/monthly ORM reports summarizing public sentiment, resolved/unresolved issues, and key trends.
-
Document best practices for responses, tone, and customer interaction strategies.
5. Brand Reputation Initiatives
-
Support efforts to promote positive content through user engagement, testimonials, and encouraging reviews from satisfied customers.
-
Help flag inappropriate or false content for removal through proper platform channels.
More information about this Online Reputation Management - ORM Intern Job
Please go through the below FAQs to get all answers related to the given Online Reputation Management - ORM Intern job
- What are the job requirements to apply for this Online Reputation Management - ORM Intern job position?
- Ans: A candidate must have a minimum of fresher as an Online Reputation Management - ORM Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BHM, MCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Online Reputation Management - ORM Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Online Reputation Management - ORM Intern position?
- Ans: There are immediate 1 job openings for Online Reputation Management - ORM Intern in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BCA, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BCA, BSc
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BCA, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BSc
Bangalore
Freshers
Salary not disclosed
BA, BBA/BBM, BCA, BSc 
