Online Support Executive Jobs in Delhi - Manprax
Online Support Executive
Manprax
Expired
Posted: 20 Nov 19
Job Description
Responsibilities:
- Drive customer acquisition
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Shall be responsible for customer product training, internal sales team training and presentations
- Document knowledge in the form of knowledge base tech notes and articles
- Provide data and guides to help the sales team - Develop and monitor performance indicators
- Manage sales tracking tools and report on important information
- Stay up-to-date with new product and feature launches
Required Skills And Qualifications:
- Basic knowledge of mobile and web-based software applications
- Passion for learning, educating and providing creative, technical solutions
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- In-depth understanding of sales principles and customer service practices
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id759481
Job Category Others
Locality Address Saket
State Delhi
Country India
About Company
Whether you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed. We have the expertise to drive business results and the track record to prove it. Through our experience, we have found the top three business needs to be concept validation, development speed, and product optimization.
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