Operation Executive Jobs in Pune - Firstcry.com
Job Description
We are hiring for Stockiest with MBA degree In Operation.
Job specifications
- Required (Must Have) skills: Basic English communication
- Basic excel skills with good computing speed, Smart thinking with ability to handle pressure.
- Innovative thinking and problem solving attitude.
- Desired (Good to have) skills: Anything more than above.
- Qualification: Undergraduate and above
- This position will be an Operations account manager for a pool of 60 – 70 drop shipment vendors.
- He/She will assist and empower vendors to maximize their order fulfillment efficiencies.
- He/She will play a pivotal role in ensure near zero order defaults and will contribute to the overall service rate of the Drop shipment model.
- Project Description: (Project on which the new hire will work) : Drop Shipment Operations.
Roles and responsibilities:
- Educating new vendor on vendor panel usage and handling vendor queries.
- Liaison with Xpressbees for ensuring on time pickups and with vendors for seamless handovers within agreed TAT.
- Ensuring vendor invoices are generated and processed within dedicated timelines.
- Handling vendor actionable tickets and providing resolution within 48 hours.
- Helping in process improvements and innovation.
- Reporting and administration as necessary.
Job Particulars
About Company
Company profile:
Firstcry is Asia's largest online shopping portal for kids and baby products with more than 90000 products and over 7 lac happy customers. The company has been growing rapidly since its inception in 2010 from 4 members to more than 1200 employees and the trend continues. With the headquarters in Pune, it also has presence in Delhi, Bangalore, Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores.