Operation Support Jobs in Hyderabad - Basix Subk
Operation Support
Job Description
- Position: Operation Support Executive
- Qualification : Minimum Graduation
- Required Skills: Decent written and verbal skills
- MS Office – Excel, Word and PowerPoint
- Communication and presentation skills
- Analytical skills
- Ease of learning
Job Roles and Responsibilities:
- Understand the lending process with partner and support field staff from HO in achieving milestones.
- Send follow-up reports for follow-up of loans and monitor the growth
Analyse the process of the loan product and recommend for proper controls in place
- Be a point of contact for field team, receive escalations and solve with help of concerned person/dept.
- Periodic checking of the LOS application and give feedback to the IT team for improvement
- Cross check and ensure field team is following the SoP, were ever missing escalate to the concerned for necessary action
- Coordinate with IT, MIS and analytics, audit, field, HR, Accounts team for the necessary coordination
- Discriminate the policy changes and process changes to the field team
- Process incentives, weekly con calls
- Willing to travel 2 to 3 days per month if needed
Required Skills :
- MS Office – Excel, Word and PowerPoint
- Communication and presentation skills
- Analytical skills
- Ease of learning
- CTC : 2lpa
Job Particulars
About Company
Basix Sub-K iTransactions Ltd., is a subsidiary company under BASIX Social Enterprise Group, started in 2010 with a vision to provide technology enabled transactional platform to the unbanked population.
Sub-K operates, manages, and controls inclusive transactions on end-to-end basis through recruiting, training and equipping local entrepreneurs as Business Correspondent agents who serve as human ATMs at the last mile of connectivity between the Bank and the end consumer, through mobile/kiosk based technology.