Operations Consultant Jobs - Bangalore - Razorpay

Operations Consultant
Last Date 31 Oct 2016

Razorpay - Job Details

Date of posting: 15 Sep 16
What will you get to work on?

As our Operations Consultant, you will have the opportunity to work with the banking and payments industry, always trying to push the envelope and get that extra bit. This position enables you to understand how the some of the biggest financial institutions of India like Banks, NBFCs, regulatory bodies like RBI work. 
We also deal with some of the largest new age businesses in the country including E-commerce, Travel, etc and you will be at a premium spot to interact and negotiate with them.

Some specific activities part of the responsibilities:

  • Work closely with the sales team to assist customers to get on boarded.
  • Review applications and activate them if all requirements are met.
  • Reject merchants and communicate to them if they do not meet the criteria.
  • Follow up on activated merchants to ensure they are integrated & using Razorpay.
  • Monitor transactions to identify risk/fraud.
  • Monitor live customer to ensure they are actively transacting using Razorpay.
  • Handle transaction queries in case of discrepancies.
  • Work closely with the partner banks to handle chargebacks/ customer disputes.
  • Speak to merchants to understand and address queries/concerns.
  • Assist merchants/customers to complete pending activations.
  • Review the open tickets assigned to the team on Zendesk.
  • Reply to queries related to the tickets.
  • Generate transaction reports as per merchant need.

Hiring Process : Face to Face Interview, Telephonic Interview

Job Role : Others

About Razorpay

For a long time, we have felt that enabling frictionless transactions is a major problem and nobody seems to be doing it right. We decided to tackle it ourselves. Founded by IIT Roorkee alumni, Razorpay aims to revolutionize online payments by providing clean, developer-friendly APIs and hassle-free integration. We offer a fast, affordable and secure way for merchants, schools, ecommerce and other companies to accept payments online.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Razorpay recruiting Operations Consultant Experienced(0 to 1 Years) candidates in Bangalore. The Razorpay vacancies for Operations Consultant is filled through Face to Face Interview, Telephonic Interview etc.
Razorpay jobs for Experienced(0 to 1 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 1 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MBA/PGDM, BE/B.Tech, PG Diploma, MSW are selected to full fill the vacancies in Others job field. The Experienced(0 to 1 Years) candidates applying for Operations Consultant should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Razorpay recruitment, Experienced(0 to 1 Years) candidates are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Razorpay and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Razorpay and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.