Operations (Customer Service) Jobs in Kolkata - True Good Essentials LLP

Operations Customer Service

True Good Essentials LLP

0 Years

Not disclosed

Expired

Posted: 07 May 21

Job Description

About True Good Essentials LLP

Indian online grocery startup, based in Kolkata. We are focused on offering the most hygienic and healthy produce to the consumers. We use the latest washing and cleaning technologies to retain nutrition and free the produce from chemicals and pesticides. A farm to door, vegetable delivery service in Kolkata.

About the internship

Selected intern's day-to-day responsibilities include:

1. Taking orders from 100+ customers daily on WhatsApp and logging on to Excel
2. Taking feedback calls/messages from customers 100+ customers
3. Analysing customer data and behaviour
4. Building strategies and implementing for customer acquisition and retention
5. Keeping tabs of running offers and marketing activities that affect sales and performance
6. Working on the documentation and organization on Google Drive and notion
7. Assisting office staff and founders' team as a support

Skill(s) required

MS-Excel

Client Relationship

English Proficiency (Spoken)

English Proficiency (Written)

Hindi Proficiency (Spoken)

Learn these skills on Internshala Trainings

Learn MS-Excel

Learn Business Communication

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship