Operations Executive Jobs in Mumbai,Navi Mumbai - MeritTrac Services Pvt. Ltd.
Job Description
Job Title: Operation Executive
Work location- Mumbai
Preferred Qualification: Any graduate/PG
Experience-0 to 3 yrs
JOB PURPOSE
Ensure seamless delivery of examinations (online/offline) for all clients Account Management
CRITICAL ACCOUNTABILITIES
Ensure seamless delivery of exams (online/offline) within the specified SLAs
Coordinate with internal teams for infra & test material
Coordinate with the Sourcing team to ensure an adequate number of volunteers are available for the particular day
Train the volunteers on the process for the activity scheduled
Logistics coordination for material & manpower movement for the scheduled drive
Campus Coordination, planning, monitoring, control measures.
Handling campus and off-campus.
Maintaining customer SLA as defined in the process manual
Generate MIS reports
SKILLS, KNOWLEDGE & COMPETENCIES
Qualification and Experience:
Graduate/PG with 0 to 3 years of experience in client relation, Key account management in Assessment industry.
Skills and Knowledge:
MS Office is a must, should have sufficient knowledge on Excel, MIS and reports, Basic IT infra knowledge
Competencies
Good Communication Verbal and written
Good Interpersonal Skills
Multitasking
Ability to work in a dynamic set up
Ability to interact with customers,
Ready to Travel and work on weekends- for Events (need basis)
NOTE- Preferred Male Candidates
Work location- Mumbai
Preferred Qualification: Any graduate/PG
Experience-0 to 3 yrs
JOB PURPOSE
Ensure seamless delivery of examinations (online/offline) for all clients Account Management
CRITICAL ACCOUNTABILITIES
Ensure seamless delivery of exams (online/offline) within the specified SLAs
Coordinate with internal teams for infra & test material
Coordinate with the Sourcing team to ensure an adequate number of volunteers are available for the particular day
Train the volunteers on the process for the activity scheduled
Logistics coordination for material & manpower movement for the scheduled drive
Campus Coordination, planning, monitoring, control measures.
Handling campus and off-campus.
Maintaining customer SLA as defined in the process manual
Generate MIS reports
SKILLS, KNOWLEDGE & COMPETENCIES
Qualification and Experience:
Graduate/PG with 0 to 3 years of experience in client relation, Key account management in Assessment industry.
Skills and Knowledge:
MS Office is a must, should have sufficient knowledge on Excel, MIS and reports, Basic IT infra knowledge
Competencies
Good Communication Verbal and written
Good Interpersonal Skills
Multitasking
Ability to work in a dynamic set up
Ability to interact with customers,
Ready to Travel and work on weekends- for Events (need basis)
NOTE- Preferred Male Candidates
Job Particulars
Role others
Who can apply Freshers and Experienced (0 to 1.5 Years )
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id703991
Job Category Others
SkillsEvent management
Locality Address Andheri East
State Maharashtra
Country India
About Company
MeritTrac Services Pvt. Ltd.
Established in 2000, MeritTrac is a leading provider of innovative scientific assessment services to prominent educational institutions, government organizations and corporate entities.Right from our inception as a pure-play testing and assessment services company to becoming the first company to follow Lean Six Sigma methodology for testing and assessments, we have stayed true to our core belief: providing world-class assessment services and processes. Our extensive experience in test delivery, underpinned by a proven technology framework, helps organizations automate their end-to-end assessment processes. We are one of the key founding members of India chapter of Association of Test Publishers - a global association of testing and assessment companies.
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