Operations Jobs in Bangalore - Codevidhya
Operations
Job Description
1. Managing end to end responsibility once the customer has booked & building good
customer relationship with them
2. Implementing all the process so that customer has a smooth experience throughout
3. Analyzing the need of the customer to offer him other courses which are helpful to enhance their skill
4. Ensuring that timely feedbacks are taken & registered so that relevant team can take action to upgrade the system
5. Taking a customer focus approach to handling any customer queries/grievances & providing resolution
6. Providing support to all stakeholders in the system viz teacher, parent, student, etc.
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. People person
2. Should have good interpersonal skills
3. Good communication skills oral & verbal required
4. Basic understanding of MS Office & email skills
5. Flexible with work timings & can take shiVs as required
6. Ability to handle critical situations with politeness & patience
7. Self-motivated to learn & adapt to new processes
Certificate: Will be provided at the end of the Internship