Operations Jobs in Bangalore - Proactive For Her

Operations

Proactive For Her

0 Years

Not disclosed

Expired

Posted: 16 Mar 22

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Take full ownership of customer journey once an order is placed (track customer interactions on website/CRM, manage all communications (emails/notifications/calls/chats), keep contact information up to date, set tasks and reminders for follow-up with contacts, coordinate with internal and external stakeholders to deliver a smooth customer experience)
2. Build workflows for sharing information between marketing automation and CRM
3. Work on customer interviews/focus group discussions/surveys to get feedback, identify and assess pain points
4. Audit customer/CRM data for cleanliness and process improvements
5. Find new opportunities within data for products, sales techniques, marketing personas
6. Perform user and usability testing to identify bugs/problems in the design of the product or service, uncover opportunities to improve the product and process, learn about the target user's behavior and preferences

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

have relevant skills and interests

Other requirements

1. Freshers are welcome to apply

2. Good MS Office skills, basic IT skills, and willingness plus the ability to learn how to use CRM software is required

Perks

Certificate

Letter of recommendation

Informal dress code

Job offer