Operations Jobs in Chennai - Snippt
Operations
Snippt
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 24 Jul 21
Job Description
About Snippt
Snippt Media Private Limited is a leading product development agency based out of Chennai, India. There are 3 sub-brands under Snippt, Codemycompany - which focuses on startup founders and bring their technology-focused idea to life, by helping them in the product consultation, development, and scaling phases of building a product; Fieldproxy - an in house product, which is a task management platform for any manager that has agents in the field (large clients like ITC, Kelloggs, Johnson & Johnson currently use Fieldproxy to better manage their field operations; and Boringcodecompany - a service offering that is akin to a managed freelance platform, where companies post their small development requirements that are then fulfilled by an in-house team.
About the internship
Selected intern's day-to-day responsibilities include:
1. Maintaining ongoing customer relationships and networking
2. Implementing success programs, onboarding and training clients, and minimizing churn
3. Providing insights on client-to-business interactions and working on improving customer experience through product support
4. Handling customer complaints and requests
5. Developing and managing client portfolios
6. Sustaining business growth and profitability by maximizing the value
7. Analyzing customer data to improve customer experience
8. Holding product demonstrations for customers
9. Improving onboarding processes
10. Evaluating and improving tutorials and other communication infrastructure
11. Mediating between clients and the organization
12. Handling and resolving customer requests and complaints
13. Minimizing customer churn
14. Assisting in product design and product development
1. Maintaining ongoing customer relationships and networking
2. Implementing success programs, onboarding and training clients, and minimizing churn
3. Providing insights on client-to-business interactions and working on improving customer experience through product support
4. Handling customer complaints and requests
5. Developing and managing client portfolios
6. Sustaining business growth and profitability by maximizing the value
7. Analyzing customer data to improve customer experience
8. Holding product demonstrations for customers
9. Improving onboarding processes
10. Evaluating and improving tutorials and other communication infrastructure
11. Mediating between clients and the organization
12. Handling and resolving customer requests and complaints
13. Minimizing customer churn
14. Assisting in product design and product development
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 27th Feb'21 and 3rd Apr'21
3. are available for duration of 4 months
4. have relevant skills and interests
Perks
Additional Information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 4 to 6 Lac/annum
Number of openings
1
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1259455
Job Category Internship , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Snippt
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