Operations
EaseMyTrip
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 07 Feb 22
Job Description
About the internship
Selected intern's day-to-day responsibilities include:
1. Provide best-in-class customer service and problem resolution to customer queries over voice-based phone service
2. Support customers across telecommunication/email/chat and meet customer requirements through first contact resolution
3. Clarify customer requirements; probe for and confirm understanding of requirements or problems
4. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
5. Listen attentively to customer needs and concerns; demonstrate empathy
6. Confirm customer understanding of the solution and provide additional customer education as needed
7. Prepare complete and accurate work and update customer files
1. Provide best-in-class customer service and problem resolution to customer queries over voice-based phone service
2. Support customers across telecommunication/email/chat and meet customer requirements through first contact resolution
3. Clarify customer requirements; probe for and confirm understanding of requirements or problems
4. Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures
5. Listen attentively to customer needs and concerns; demonstrate empathy
6. Confirm customer understanding of the solution and provide additional customer education as needed
7. Prepare complete and accurate work and update customer files
Skill(s) required
Who can apply
Only those candidates can apply who:
are available for full time (in-office) internship
have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Excellent communication skills are required
Perks
Number of openings
15
Certificate: Will be provided at the end of the Internship
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id1334639
Job Category Internship , Diploma , Tech Support
Locality Address
State Delhi
Country India
About Company
EaseMyTrip
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