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Operations Jobs in Hyderabad - Turito

CW
Operations
Turito
Any Graduate, Other Course
Turito
Last Date 25 Apr 2021
This Job is Expired

Turito - Job Details

Date of posting: 25 Feb 21

About the internship
Selected intern's day-to-day responsibilities include:

1. Maintain good relationships with students & parents so that the business can maximize the value of those relationships
2. Work as student/teacher representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform
3. Manage class rescheduling requests and handle database and coordinate with the tech team to execute this in the backend to manage ongoing classes
4. Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow
5. Communicate with customers via phone and email
6. Participate in one-on-one discussions with parents, students & counselors to explain the product value and take their feedback and suggestions
7. Understand the problems and challenges of the parents, students & counselors and identify ways the business could better address those needs
8. Ensure TAT of query response at 4 hours and that of query resolution at 24 hours
9. Seek opportunities to cross-sell or upsell by pitching different available solutions to the existing customers
10. Actively seek students & parents feedback and suggestions and use that to drive product and process improvements
11. Develop and execute a strategy to meet the revenue targets set for the month
12. Ensure excellent program delivery to improve customer retention and reduce churn
Skill(s) required
  • MS-Office
  • MS-Excel
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 22nd Feb'21 and 29th Mar'21

    3. are available for duration of 6 months

    4. have relevant skills and interests

    Perks
  • Certificate
  • Number of openings
    4

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Job Category : Tech Support
    Hiring Process : Face to Face Interview
    Who can apply : Freshers

    About Turito

    Turito

    Turito is a revolutionary e-learning platform launched to make quality online education easily available to every student. Turito offers online coaching for all kinds of competitive exams, such as SAT, ACT, PSAT, subjective SAT & APs for 5th to 12th-grade students along with complete guidance in the college application process for admissions into top ivy league colleges. Bearing a highly experienced faculty (between 10-25 years) with a proven track record in teaching English, mathematics, reading comprehension, and writing skills, Turito is driven to provide the best of online education to students across the globe. We also offer online coaching for engineering and medical entrance exams like IIT JEE, NEET, and foundation courses for 4th to 12th students (CBSE, ICSE & state syllabus).
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
    Operations
    Any Graduate, Other Course
    Operations
    Any Graduate, Other Course
    Operations
    Any Graduate, Other Course

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    Turito recruiting Operations candidates nearby Hyderabad.Turito vacancies for Operations is recruited through Written-test, Face to Face Interview etc.
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