Operations Manager Jobs in Noida - SquadRun

We’re looking for an entrepreneurial candidate with extremely strong analytical skills with high attention to detail to join our team. You will be part of the core founding team. 

This requires a candidate who is extremely motivated, dedicated, and passionate about entrepreneurship. It’s a high growth opportunity to be part of fast growing startup!

Overall Responsibilities

• Design high quality scalable workflows and templates to break large business problems into micro-tasks. Also design quality tools to ensure very high quality output.
• Manage and support operations team to ensure seamless completion and verification of missions by players. Create processes to help scale operations.This includes day to day management of the system and relevant metrics tracking.
• End to end Metrics tracking for Player side and as well all metrics of the system
• Manage customer support (player side) and design a customer service policy for the organisation. Redress Player grievances efficiently in a timely manner and develop best practices around the same. Train and manage customer support staff.
• Coordinate with sales team to provide support to businesses and interface with clients. Also assist the team in Business development, lead generation and other activities.
• Support and lead outreach efforts for user acquisition. Ideate and execute on-ground marketing ideas. Create and manage outreach channels (physical & guerilla marketing, social media, mailing lists, etc). Day-to-day management of marketing campaigns.

Requirements:

• Education: Graduate in any domain (drop-outs are cool as well!)
• Location: Candidate must be based in New Delhi (not a telecommute position)
• Joining Date: ASAP
• Traits: Extremely motivated, social, energetic,humble, patient, and hard-working having great attention to detail; Good written & spoken english. Must be proficient in Excel. Most important - willing to go that extra mile to get the work done.
• Experience:  0-3 years of relevant work experience. Extra points for past startup experience!